Terms & Conditions
Effective Date: 15/07/2025
Welcome to Kovai Orange Surgicals!
By accessing or using our website [www.kovaiorangesurgicals.com] (the “Site”) or placing an order through our online store, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
General
Kovai Orange Surgicals (“we”, “us”, “our”) is a provider of surgical, medical, and healthcare-related products.
These Terms govern all users of the website and customers who make purchases through our store.
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our services implies acceptance of the revised terms.
Products & Services
We strive to display accurate product descriptions, specifications, and pricing. However, we do not guarantee that all product information is 100% error-free.
Product availability is subject to change without notice. We reserve the right to limit the quantities of any products we offer.
Orders & Payment
Orders are confirmed only upon successful payment.
We accept various payment modes including UPI, credit/debit cards, net banking, and wallet payments.
All prices listed are in INR and inclusive/exclusive of applicable taxes (as stated).
In case of payment failure or fraud detection, the order may be cancelled without prior notice.
Shipping & Delivery
Orders are dispatched within [2-4] business days unless stated otherwise.
Delivery timelines depend on the shipping location and chosen courier service.
We are not responsible for delays caused by third-party logistics providers or due to natural calamities.
Return & Refund Policy
Returns are accepted only in the case of defective, damaged, or wrong items delivered.
Items must be returned within 7 days of delivery in unused, original condition with packaging.
Refunds will be processed within 7-10 business days after product inspection.
For full policy, refer to our [Return & Refund Policy] page.
Warranty & Liability
Some products may carry a manufacturer warranty. Refer to the product description or packaging for more details.
Kovai Orange Surgicals is not liable for any indirect, incidental, or consequential damages arising out of the use of our products or services.
Privacy
Your personal information is handled as per our [Privacy Policy]. We do not share your data with third parties without your consent unless required by law.
Intellectual Property
All content on this website, including images, logos, text, and graphics, is the intellectual property of Kovai Orange Surgicals and cannot be used or reproduced without permission.
Governing Law
These Terms are governed by the laws of India. Any disputes arising shall be subject to the jurisdiction of courts in Coimbatore, Tamil Nadu.
Contact Information
For questions, concerns, or support, please contact us:
Email: support@kovaiorangesurgicals.com
Phone: +91-8680960211
Address: 721, Trichy Road, Ramanathapuram, Coimbatore – 641045.
Let me know if you’d like a separate Return Policy, Privacy Policy, or a shorter version for packaging or invoices.